Schedule Full timeJob Type PermanentIndustry Health medical and relatedHighlightsPrevious experience as a Caregiver, Care Administrator or a similar roleWorking towards a Certificate IV in Ageing Support, or an equivalent qualificationStrong communication and interpersonal skillsDescriptionAs an Assistant Care Manager (Trainee), you will support the delivery of high-quality, relationship-based care for Private clients.
Working under the guidance of experienced Care Managers, you will build practical capability across client coordination, care planning, documentation and stakeholder communication.Reporting to the Business Operations Manager, this developmental role is suited to someone transitioning from a Caregiver, Care Administrator or similar position while working towards a Certificate IV in Ageing Support, or an equivalent qualification.
The role is based in Lane Cove West and provides a supported pathway towards progression into a Care Manager role once qualification and competency requirements are met.Build your care management capability through structured on-the-job training, coaching and competency assessments whilst working towards a Certificate IV in Ageing Support.Versatile working arrangements to support work-life balanceEnjoy your birthday your way with a paid day off each yearPaid wellness, volunteering and study leave to support your wellbeing and growthSave on your next car with our novated leasing optionsBe recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to lifeKey responsibilitiesBuild trusted relationships with clients and families through regular communication,



follow-up and person-centred supportAssist with coordinating care services for Private clients, including onboarding, service commencement and selected client visitsSupport client reviews, goal discussions and simple care plan updates as your capability developsMaintain accurate and timely client records, document stakeholder interactions and support quality and audit-ready documentationMonitor caregiver feedback and promptly escalates risks, incidents or concerns to the supervising Care ManagerCollaborate with Care Managers, Care Administrators and the wider office team while actively participating in training, case discussions and coachingAbout youYou are a caring, organised and relationship-focused professional who is ready to take the next step in your career.
You communicate with warmth and confidence, take pride in accurate work and are motivated to learn in a supportive environment.You'll also have:Previous experience as a Care Administrator, Administrator, or in a similar administration-based role.Strong communication and interpersonal skillsHigh attention to detail, with sound organisation and independent time management skillsA genuine passion for supporting older peopleA willingness to learn and undertake formal qualificationsABOUT USDovida is a national provider of high-quality, person-centred home care.
We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping and social outings.At Dovida, our mission is to support, empower and uplift individuals by keeping them at the heart of everything we do and every decision about their care.
#J-*****-Ljbffr

📌 Assistant Care Manager - Lns (Sydney)
🏢 Hello.De
📍 Sydney