Job Description

Job Description

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You are the first point of contact for our customers, friendly, professional and passionate about sales and service
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You handle rental agreements and customer inquiries with an organized and service-oriented approach and always with a smile
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Make every customer count, every time, by tailoring offers based on our wide variety of available products and fleet
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You efficiently manage bookings and customer data via our tech platforms with accuracy and care for detail and security
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Champion SIXT Australia's values and approach to our premium service standards, compliance and operating protocols
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About the Employer

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At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip - something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage - Das Ist Positive. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.

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About the Candidate

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Your experience in sales and customer service oriented industries including retail, dealership, technology, insurance and real estate is preferable, however not essential.

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The Rental Sales Agent role requires you to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays. You will also need a current provisional or full driver's license for this role.

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Work Setting

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Hourly base rate from $29.70 per hour, plus penalty shift loadings and access to our generous monthly incentive payment based on your performance
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Access to uncapped bonuses for top-tier sales and service performance
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Uniform and onsite staff car parking provided
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Access to exclusive employee perks and discounts with the NRMA including travel discounts on SIXT car rental at our award-winning NRMA Holiday Parks and Resorts
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Note, the title of this position will be internally referred to as a Customer Experience Agent.

📌 Expression Of Interest Rental Sales Agent Melbourne Airport Victoria
🏢 Vertali APAC
📍 Victoria