About UsAt Claro, we help people with complex needs live more independent and confident lives.
We set the standard for specialist disability services, delivering excellence in complex support.
With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.The OpportunityAs our Compliance Officer you will have a strong focus on workforce compliance.
You'll own the weekly compliance cycle that keeps our NDIS workforce credentialled, current and ready to deliver care - verifying documents, tracking expiries, and making sure nothing slips through.This is a role for someone who genuinely enjoys compliance work: the rhythm of a well-run weekly cycle, the satisfaction of a clean, accurate record, and the quiet importance of getting the details exactly right.Your key responsibilities will includeManage the compliance inbox, prioritising urgent items and confirming every actionVerify mandatory compliance documents and keep records accurate in our systems including but not limited to working rights, NDIS Worker Screening Check, First Aid and CPRTimely notifications to Services Delivery to ensure workforce remains compliantMaintain tracking logs, archives and compliance reporting for audit and managementGenerate, refine and distribute accurate compliance reportsMaintain accurate employee data across HRIS, SharePoint,



and employee filesPrepare and issue employee correspondence using approved templatesTo be successful in this role you will haveExperience in an administrative, data-focused role preferredStrong attention to detail and high level of accuracyConfidence using systems and Microsoft 365 (Outlook, Excel, Word, Teams)Ability to follow processes and manage multiple tasks efficientlyStrong organisational skills and reliabilityAbility to work productively as part of a broader teamGood communication skills and ability to work with a range of internal stakeholdersWhat's in it for youFriendly team environment with a great community care spiritOpportunity to build experience in HR / People & CultureHave impact, learn and grow as Claro enters its next exciting phaseShine AwardsEmployee Assistance Program for staff and their familiesNovated vehicle leasingAdditional RequirementsCurrent National Police Check or willingness to obtainNDIS Worker Screening Check or willingness to obtainEvidence of current work rights in AustraliaWe pride ourselves on being an equal chance employer, committed to supporting an inclusive & diverse workplace.
We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people
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📌 Workforce Compliance Officer (Melbourne)
🏢 Claro Disability Services
📍 Melbourne