My Dental Team is a well-established practice in which we have been delivering quality care and creating beautiful smiles to the region for the last 10 years. We aim to provide a relaxing and comfortable environment for our patients and their families and are committed to providing exceptional patient care with a positive work culture.

We are seeking a highly motivated Administration Healthcare Assistant to join our team. This is a full time position, and we are looking for someone who is passionate about delivering excellent service and thrives in a fast-paced environment.

Key Responsibilities:
Manage appointments
Answer phone calls, sending and receiving emails
Co-ordinate patient scheduling and appointment reminders
Ensure accurate patient record keeping and data entry
Handle patient correspondence from external providers
Provide excellent customer service to patients and families
Maintain patient confidentiality and privacy at all times
Assist with billing and payment options
Perform general administrative tasks such as filing and scanning




Maintain stock levels and order office supplies as needed
Responsible for weekly banking and reconciling end of day accounts
Assist with sterilisation of instruments when required (full training provided)

Our Ideal Candidate Will Have:
A high level of initiative and motivation
Professional presentation, reliability, and a strong work ethic
Excellent time management skills and ability to prioritise tasks
Robust communication and interpersonal skills
A team-oriented attitude with a positive approach to work
Versatile availability, able to work between 7:30 AM to 6:30 PM, Monday to Friday
Exceptional phone etiquette and a friendly demeanor
High level of computer literacy
Attention to detail
Ability to build rapport with patients and their families

This role is ideal for someone who is committed to excellence in their work, has a vibrant personality, pays attention to detail, and is looking for a long-term opportunity in a supportive environment.

📌 Administration Healthcare Assistant Wollongong
🏢 My Dental Team
📍 Wollongong