Net2Source Inc. is a Global Workforce Solutions Company , headquartered in New Brunswick, NJ with its local offices in Texas, California, Florida, Illinois, Colorado and Michigan and its global operations in Canada, UK, Europe, UAE, Malaysia, Australia, China, Singapore, and India. Net2Source offers a wide gamut of consulting solutions customized to specific client needs including but not limited to Application Development, Workforce Management and Project Consulting.

Job Description:
minimum 3 years' experience providing application support, preferably on financial markets. A robust understanding of Futures and Options markets is desirable with experience in Futures Trading and Execution platforms
excellent and wide-reaching technical skills enabling deep analysis and fast issue resolution
experience working with business customers and translating technology into business terms and vice versa
proven background in proactive identification of problems and implementing business process, data, application, or technology-related solutions
experience handling Incident and Problems to ensure healthy and stable Production environments

Along with:




experience of operating systems – proficient with UNIX and Windows environments
support of applications running under Java/J2EE
experience writing SQL queries and interacting with databases (Sybase/Oracle/SQL Server)
supporting applications running in a cloud environment
understanding of basic networking and different file transfer methods (SFTP, MQ, API)
good knowledge of health/alerting tools and tuning them to tighten environment controls
valuable knowledge of ITIL & Agile tools and processes (e.g., Remedy, JIRA, Confluence) for Incident/Change/Problem management

In this role you will:
proactively monitor the system health and respond to alerts to provide high availability and performance of the application set including automation of health checks
be responsible for the stability and maintenance of the Futures production environment
identify and exploit opportunities to improve the production setting throughout our application stack
Work closely with global team members in a follow-the-sun model.

📌 Support Engineer Sydney (Australia)
🏢 Net2Source
📍 Australia