Lion D'Or Patisserie is seeking an experienced and passionate Head Café Manager to lead the day‐to‐day operations of our venue.
This is a hands‐on leadership role suited to someone who thrives in a refined, high‐service environment and takes pride in operational excellence, team leadership, and exceptional customer experience.
This is a full-time position aligned with ANZSCO ****** – Café or Restaurant Manager.
Position Summary The Head Café Manager is responsible for organising and controlling the overall operations of Lion D'Or Patisserie to ensure the delivery of high-quality dining and customer experiences.
We are seeking a positive and motivated individual who brings energy, professionalism, and a genuine passion for hospitality to the role.
Preference will be given to candidates with Spanish language skills and/or an appreciation of South American pastry products.
At Lion D'Or Patisserie, culture is at the heart of everything we do.
We have built a strong community centred on service, tradition, and care not only in our products but in the way we engage with our customers and each other.
The successful candidate will be a team-oriented leader who contributes to a cohesive, supportive setting and upholds our reputation for excellence and care in every aspect of the business.
Key Responsibilities As Café Manager, you will oversee the day-to-day operations of the café, ensuring exceptional customer experiences, efficient service, and strong business performance.
Key responsibilities include: Leading, training,



rostering and supervising café staff Managing daily operations to ensure smooth and efficient service Delivering outstanding customer service and resolving customer concerns Coordinating service periods, special events and functions (where applicable) Managing stock, purchasing, pricing and cost control Maintaining food safety, workplace health and safety, and regulatory compliance Working closely with kitchen staff on café menu planning and service delivery Monitoring financial performance, stock levels and operational records Maintaining high standards of cleanliness, presentation and venue quality Driving continuous improvement through customer feedback and team development Skills and Experience To be successful in this role, you will demonstrate: Proven experience in a café management role Strong leadership, communication, and people management skills Sound understanding of hospitality operations, cost control, and service delivery Ability to work under pressure while maintaining high standards at all times Excellent organisational and problem-solving capabilities Strong customer focus and attention to detail Flexibility to work weekends, public holidays, and peak trading periods as required Spanish language skills and/or an appreciation of South American pastry products and traditions will be highly regarded Qualifications A relevant qualification at Diploma level or higher in hospitality management or a related field, or At least three years of relevant experience in café management at a comparable level Employment Details Position Type: Full-Time Salary: $77,000 – $85,000 per annum (plus superannuation)

📌 Head Café Manager (Sydney)
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