Job Description
BlueScope is an Australian-born global success story spanning 15 countries.
Our team of over 16,500 people is our strength and we want our people to be safe, successful and well.
We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future.
We're proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.
The Opportunity
OurLysaghtbusiness is looking for aCustomer Service Representativeto join the team based inLaunceston, TAS.
Made in Australia since ****, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.
You don't need experience in steel, manufacturing or building products to succeed in this role.We're open to people from a wide range of backgrounds and will provide structured training to help you learn our products, systems and customers.If you enjoy helping customers, learning new things and working as part of a team, this could be a great chance to start a new career with BlueScope.
You'll be part of a supportive customer service team, helping customers with everything from enquiries and quotes through to placing orders and coordinating their requirements.
You'll interact with customersface to face, over the phone and via email, while working closely with our sales, operations and warehouse teams.
You'll complete aninitial structured training program over your first few weeks, giving you the time and support to build your product knowledge and confidence in the role.
This is afull-time permanent, Monday to Fridayposition.
The teamworks across rotating start times,



with some days running from7:30 am - 4:00 pmand others from8:30 am - 5:00 pm, coordinated within the team.
What Will You Do?
No two days will be the same.
You will:
be a friendly first point of contact for customersface to face, over the phone and via email
manage customer enquiries, orders and quotes from start to finish
learn about our products and help customers find the right solution for their needs
keep customers informed and proactively manage expectations
work closely with our sales and warehouse teams to ensure orders are delivered as promised
accurately enter and maintain information across our systems
help resolve customer issues and find practical solutions
contribute to a positive and supportive team environment
More About You
For us, yourattitude, willingness to learn and approach to customers and teamworkare just as important as where you've worked before.
We're looking for someone who is:
friendly, approachable and enjoys helping people
calm and able to stay organised when things get busy
comfortable using computers and everyday Microsoft Office programs
confident communicating with customers and colleagues
willing to learn new products, systems and terminology
reliable, accountable and follows things through
detail-focused and able to manage multiple priorities
a team player who is happy to pitch in and support others
If you're looking tostart your career, make a career change or bring your customer service experience into a new industry, we'd encourage you to apply.
It's an exciting time in our history as, together, we work towards Our Purpose:"We create and inspire smart solutions in steel, to strengthen communities for the future."
Come and discover us at
Join us,creating strengthfor the future.

📌 Customer Service Representative (Launceston)
🏢 Bluescope
📍 Launceston