Job Description
BlueScope is an Australian-born global success story spanning 15 countries.
Our team of over 16,500 people is our strength and we want our people to be safe, successful and well.
We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future.
We're proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.
The Opportunity
Our
Lysaght
business is looking for a
Customer Service Representative
to join the team based in
Launceston, TAS
.
Made in Australia since ****, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.
You don't need experience in steel, manufacturing or building products to succeed in this role.
We're open to people from a wide range of backgrounds and will provide structured training to help you learn our products, systems and customers.
If you enjoy helping customers, learning new things and working as part of a team, this could be a great opportunity to start a new career with BlueScope.
You'll be part of a supportive customer service team, helping customers with everything from enquiries and quotes through to placing orders and coordinating their requirements.
You'll interact with customers
face to face, over the phone and via email
, while working closely with our sales, operations and warehouse teams.
You'll complete an
initial structured training program over your first few weeks
, giving you the time and support to build your product knowledge and confidence in the role.
This is a
full-time permanent, Monday to Friday
position.
The team
works across rotating start times
,



with some days running from
7:30 am - 4:00 pm
and others from
8:30 am - 5:00 pm
, coordinated within the team.
What Will You Do?
No two days will be the same.
You will:
be a friendly first point of contact for customers
face to face, over the phone and via email
manage customer enquiries, orders and quotes from start to finish
learn about our products and help customers find the right solution for their needs
keep customers informed and proactively manage expectations
work closely with our sales and warehouse teams to ensure orders are delivered as promised
accurately enter and maintain information across our systems
help resolve customer issues and find practical solutions
contribute to a positive and supportive team environment
More About You
For us, your
attitude, willingness to learn and approach to customers and teamwork
are just as important as where you've worked before.
We're looking for someone who is:
friendly, approachable and enjoys helping people
calm and able to stay organised when things get busy
comfortable using computers and everyday Microsoft Office programs
confident communicating with customers and colleagues
willing to learn current products, systems and terminology
reliable, accountable and follows things through
detail-focused and able to manage multiple priorities
a team player who is happy to pitch in and support others
If you're looking to
start your career, make a career change or bring your customer service experience into a new industry
, we'd encourage you to apply.
It's an exciting time in our history as, together, we work towards Our Purpose:
"We create and inspire smart solutions in steel, to strengthen communities for the future."
Come and discover us at
Join us,
creating strength
for the future.

📌 Customer Service Representative (Launceston)
🏢 Bluescope
📍 Launceston