Job title: Technical Support / Customer Service
Job Summary:
We are seeking a dedicated and customer-oriented individual to join our team as a Technical Support / Customer Service.
The primary responsibility of this role is to provide excellent service and support to customers, ensuring their needs are met in a timely and efficient manner.
Skills:
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities
– Ability to work well under pressure in a fast-paced environment
– Attention to detail
– Knowledge of customer service principles and practices
Responsibilities:
– Answering incoming calls and responding to customer inquiries in a qualified manner




– Providing information about products or services offered by the company
– Resolving customer complaints or issues effectively and efficiently
– Processing orders, returns, and exchanges accurately
– Maintaining accurate records of interactions with customers
Qualifications:
– High school diploma or equivalent required
– 1+ years of experience in a customer service role preferred
– Proficiency in Microsoft Office applications
– Ability to work flexible hours, including weekends if necessary

📌 Technical Support / Customer Service (Toowoomba)
🏢 Important Business
📍 Toowoomba