Join the Team Behind the World's Leading Class Management Software!
About the Role
This position is fully remote from within Australia and requires
current Australian
residency.
iClassPro is seeking a customer-focused
Sales and Business Development Specialist
to build and maintain
strong relationships
with our clients.
In this role, you will serve as a trusted advisor, helping customers maximize the value of our class management software while driving
sales, retention,
and
satisfaction
.
What You Will Do
Proactively
sell iClassPro to swim schools, gyms, dance studios, cheer programs, camps, and other youth activity businesses across Australia
Own the
full customer journey
for new accounts, from first conversation through onboarding and into long-term success
Lead onboarding for the accounts you close,
ensuring customers are fully set up, trained,
and
confident using the platform
Build
trusted relationships
with owners and operators, understanding their goals and
helping them use iClassPro to achieve them
Identify upsell
and
cross-sell opportunities
when appropriate and in the customer's best interest
Partner closely with Sales, Onboarding, Support, and Product teams to
deliver a seamless customer experience
Act as the
voice of the customer
internally by sharing feedback, trends, and ideas for improvement
What You Bring
Experience in
youth activity industry
strongly preferred
Experience in
sales, account management, customer success,
and/or
onboarding in a SaaS
or service-based environment
Solid
relationship-building skills




and a genuine interest in
helping customers succeed
Excellent communication skills, both
written
and
verbal
High level of
organization
,
follow-through
, and
ownership
over your work
Comfort
managing multiple accounts
and priorities at once
A
consultative mindset
.
You focus on solving problems, not just closing deals
A
team-first attitude
and willingness to jump in and help where needed
What We Bring
We believe in taking care of our people.
Highly competitive compensation package
Robust Paid Time Off
Career growth opportunities in a thriving, purpose-driven company.
Who We Are
At
iClassPro
, we're more than just a software company — we're on a mission to help gym, swim, dance, and cheer businesses spend
less time managing
and
more time doing what they love
: coaching, teaching, and building strong communities.
Our class management platform powers
thousands of youth activity centers worldwide
, helping them run more efficiently, grow their revenue, and achieve long-term success.
We're proud to have earned a spot on the
Inc. **** list of fastest-growing private companies
for three years running: ****, ****, and ****!
We want to set you up for success from Day One.
That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.
All applicants will need to take the Culture Index Survey during the application process.
Want to be proactive?
Visit
Culture Index
once you have submitted the application.

📌 Sales And Business Development Specialist (Melbourne)
🏢 Iclasspro
📍 Melbourne