Senior Contact Center Support Engineer (New South Wales)

Senior Contact Center Support Engineer (New South Wales)

12 Sep
|
XPT Software Australia Pty
|
New South Wales

12 Sep

XPT Software Australia Pty

New South Wales

Senior Contact Center Support Engineer (L2)
Genesys Engage
Framework
Configuration
Server, Message Server, Stat Server
SIP Server,
T-Server, URS
Genesys Voice
Platform (GVP)
Composer, Pulse, WDE
CTI and Contact
Center Technologies
SIP/VoIP
Fundamentals
Nice to Have Skills:
Outbound Contact Center
(OCS)
Salesforce/CRM
Integrations
REST APIs
Splunk, Grafana,
Dynatrace/AppDynamics
AWS/Azure Cloud
Knowledge
Verint/WFM
Integration
Scripting
(PowerShell, Python, Shell)

📌 Senior Contact Center Support Engineer (New South Wales)
🏢 XPT Software Australia Pty
📍 New South Wales

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