Job Description
Customer Service Representative - Moruya
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Supportive team environment with great career pathways
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Casual chance, workwithinbusiness hours withno weekends
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Banking experience not required, excellent training provided
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Are you ready to start a rewarding career in banking? As aCustomer Service Representative,you will join our teamin providing great service and support to IMB Customers in relation to their financial needs. This is a casual position, based at Moruyaand covering Narooma/Batemans Bay depending on the candidate's location.
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About the role
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Having conversations and interactions with customers via all channels, including face to face, phone and onlineand helping them with their banking and insurance needs and enquiries
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Exploring new opportunities to find the right financial solutions that may improve their position
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Using various technologies, systems and digital platforms
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Cash handling, balancing and administrative duties
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Working with your Branch Manager and team to collectively achieve the goals and objectives
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Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.
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About you
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Experience in customerservice, in any industry
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Flexible availability from Monday to Friday
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Cash handling experience and an accurate eye for detail
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A learning mindset and ambition to build a career in the banking industry
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An aptitude for technology and proficient in MS Office programs/apps
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Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
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A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
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A genuine desire to help people, work directly with customers as well as work with and support a team
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The willingness to travel within the region as required for training or staff relief.
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About IMB
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We are proud of our 145-year history helping members achieve their financial goals. As a member-owned bank, we're focused on delivering great experiences, trusted service, and innovative solutions that make banking easier. An award winning and growing organisation, we've donated more than $13 million through our Community Foundation to over **** projects in the communities in which we live.
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IMB Benefits include:
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A supportive culture that actively promotes inclusion and the wellbeing of our employees
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Competitive remuneration
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Product concessions
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Paid parental leave
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Purchased leave options
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Study assistance
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Genuine investment in your learning and professional growth.
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📌 Customer Service Representative - Moruya (New South Wales)
🏢 Imb Bank
📍 New South Wales