About the role

As Functions & Events Manager, you will be responsible for driving the end-to-end functions experience at the Normanby. You'll manage enquiries, sales, planning and event delivery while working closely with our venue, kitchen, bar and management teams to ensure every event runs smoothly.

Key responsibilities
Managing all functions and events enquiries from initial enquiry through to event completion
Converting enquiries into confirmed bookings and achieving agreed sales targets
Building robust relationships with clients and becoming their trusted point of contact
Conducting venue tours, preparing proposals and coordinating event details
Creating event run sheets, function plans and ensuring all teams are briefed
Coordinating corporate events, birthdays, celebrations, parties and other private functions
Working closely with kitchen and operations teams to deliver exceptional events
Managing event budgets, packages, deposits and final accounts
Ensuring outstanding customer service before, during and after every event
Identifying opportunities to increase function revenue and repeat business

About you
Proven experience in a Functions, Events or Sales & Events management role
Strong hospitality experience,



preferably within a high-volume pub, restaurant, hotel or entertainment venue
A proven ability to convert enquiries into bookings and drive function sales
Excellent communication and relationship-building skills
Strong attention to detail and exceptional organisational skills
The ability to manage multiple events and priorities at once
A genuine passion for hospitality and creating memorable experiences
A calm, solutions-focused approach when things don't go exactly to plan
Confidence working independently and taking ownership of your results
Availability to work evenings and weekends as required by the events calendar

About us

The Normanby Hotel is an iconic, family-owned Brisbane pub with a proud history, a loyal customer base and a reputation for excellent food, drinks, entertainment and good old-fashioned hospitality.

Benefits
A senior role with genuine ownership and responsibility
The opportunity to grow and develop the functions business
A supportive, family-owned hospitality environment
An iconic Brisbane venue with a robust existing customer base
A diverse and rapid-paced role where no two events are the same

📌 Functions And Events Manager Red Hill
🏢 Ingham-Myers Hotels
📍 Red Hill