Job Description
Join the **** Auscontact NSW Contact Centre of the Year!
n
NobleOak isa high-growth challenger brand in the life insurance industry, committed to helping Australians protect what matters most. With around 180 employees, our purpose is simple: to build and protect Australian wealth with integrity.
n
NobleOak was proudly recognised as the **** Auscontact NSW Contact Centre of the Year, reflecting our commitment to exceptional customer experiences and a strong team culture.
n
Job Description
n
The Role:
n
We are seeking threeClient Growth Consultants to join our award-winning Client Growth team. In this role, you'll play a keypartin helping Australians make informed decisions about protecting their financial future.
n
You'll own the customer journey from initial enquiry through to application submission, providing expert guidance, outstanding service and a seamless experience every step of the way.
n
Working with customers who have already expressed interest in our products through inbound enquiries and marketing campaigns, you'll combine your sales skills, relationship-building ability and customer focus to deliver outstanding outcomes for both our customers and NobleOak.
n
What You'll Be Doing:
n
n
Responding to inbound enquiries and providing customers with clear, accurate and compliant information
n
Contacting qualified leads generated through our website and marketing campaigns
n
Managing your own sales pipeline and customer follow-up activity
n
Building trust and rapport while helping customers understand their life insurance options
n
Guiding customers through the application process from enquiry to submission
n
Achieving sales, service, productivity and quality targets
n




Maintaining accurate customer records and documentation
n
Ensuring every interaction meets regulatory, compliance and quality requirements
n
Using systems including Oakey and Genesys to manage customer engagement efficiently
n
Participating in ongoing training, coaching and development opportunities
n
n
Desired Skills and Experience
n
What You Bring:
n
n
Experience in a sales, contact centre, customer service or phone-based environment
n
A proven ability to achieve or exceed targets
n
Strong communication and relationship-building skills
n
Confidence navigating customer objections and sales conversations
n
A genuine passion for helping customers
n
Resilience, adaptability and self-motivation
n
Strong attention to detail and commitment to quality
n
Experience using CRM systems and sales technology
n
A positive attitude and desire to contribute to a high-performing team culture
n
n
Why Join Us?
n
n
Join an award-winning team - Be part of the **** Auscontact NSW Contact Centre of the Year and learn from some of the industry's best customer service and sales professionals.
n
A culture people want to be part of - Our success starts with our people. We pride ourselves on creating a supportive, inclusive and collaborative environment where everyone is encouraged to contribute, grow and succeed.
n
Purpose-driven work - Every conversation has the potential to make a genuine difference by helping Australians protect themselves and their loved ones.
n
Career development and growth - You'll receive ongoing coaching, training and support to help you build your capability and progress your career.
n
Recognition and reward - We celebrate success, recognise contribution and provide opportunities for our people to thrive.
n

📌 Client Growth Consultant (New South Wales)
🏢 NOBLEOAK LIFE
📍 New South Wales