MAAP is looking for an
Operations Coordinator
to join our global Operations team at our Port Melbourne HQ.
Working closely with our Operations & Logistics Manager, you'll help keep product moving smoothly across MAAP's global network - from inbound shipments and inventory management through to 3PL performance and customer fulfilment.
You'll work across Production, Planning, E-commerce, Wholesale, Retail, Customer Service, Finance and Tech, as well as with our external logistics and warehouse partners.
This is a hands-on role for someone who enjoys the operational rhythm of a growing global business, is solid on detail and process, and knows how to keep things moving when priorities shift.
What you'll do
You'll be responsible for a broad mix of operational activity, including:
Coordinating inbound shipments and maintaining accurate product and SKU data across our WMS and ERP
Tracking shipments, inventory movements and product availability
Acting as a key day-to-day contact for our global 3PL partners
Monitoring 3PL performance, including SLAs, inventory accuracy and processing times
Maintaining accurate inventory records and managing stock adjustments, transfers and reverse logistics
Working with our warehouse partners to ensure customer, wholesale and retail orders are fulfilled on time
Investigating delays, inventory discrepancies and system issues, escalating where requiredSupporting stocktakes, cycle counts, month-end reporting and inventory audits
Maintaining regular operational and 3PL reporting.




What we're looking for
You're organised, commercially minded and comfortable taking ownership.
You enjoy solving problems, working across multiple stakeholders and getting the detail right without losing sight of the bigger picture.
3–5 years' experience
across operations, inventory management, stock control, logistics, warehousing or 3PL management
Experience working with multiple suppliers, warehouses or logistics partners, ideally within a global business
Exposure to
omnichannel distribution
across e-commerce, wholesale and retail
Experience using
ERP and WMS platforms
— NetSuite experience would be highly regarded
Strong analytical and problem-solving skills
Excellent organisation and attention to detail
Confidence communicating with internal teams and external partners
A proactive approach — you're comfortable taking initiative rather than waiting for the next task
The ability to work at pace and adapt as priorities evolve.
An interest in cycling, fashion or apparel is a bonus, but it's not essential.
About MAAP
Born in Melbourne in ****, MAAP is a premium cycling apparel brand built around the intersection of
design, performance and cycling culture
.
We're a global team united by a shared ambition to propel cycling forward.
We value authenticity, creativity, performance and community, and we want people to have the space and ownership to do their best work.
#J-*****-Ljbffr

📌 Operations Coordinator (Melbourne)
🏢 MAAP
📍 Melbourne