We're looking for a proactive, forward-thinking
Senior Digital Account Manager
(in a contract or permanent capacity) to drive the delivery of integrated marketing campaigns with a strong focus on client growth and delivering best in class work across social, digital, content and influence initiatives.
You'll ensure our work is best-in-class, culturally relevant, and performance-driven.
With a strong test-and-learn mindset, you'll be responsible for both executional excellence and strategic contribution - challenging briefs, identifying opportunities, and elevating the standard of digital thinking across your accounts and the broader agency.
A natural collaborator and trusted partner, you will build strong client relationships, push for best-in-class work, and elevate the team around you.
Key Responsibilities
Lead and grow strong, long-term client relationships, identifying opportunities for organic growth and ensuring alignment with business objectives
Own the delivery of allocated accounts, managing scope, expectations, timelines, and quality of work
Run client meetings and provide strategic counsel to guide client decision making
Oversee project timelines from brief to delivery, proactively ensuring deadlines, standards, and quality assurance across all deliverables
Develop a strong understanding of clients' businesses, brands and marketing strategies to anticipate their needs and identify opportunities to grow existing accounts
Mentor and develop junior team members while maintaining operational excellence
Build and foster strong client relationships through regular communication
Digital Planning & Implementation
Develop and oversee digital channel plans across paid and owned platforms including Meta (Facebook, Instagram), LinkedIn, and Google, aligned to client business objectives
Create and oversee the delivery of high-quality client ready materials such as social media content, influencer briefs, thought-leadership blogs
Write creative briefs that set a clear direction for execution and manage delivery across in-house studio and external partners to ensure creative output is on-brief, on-brand, and optimised for digital performance




Identify and understand client challenges, needs and priorities to map out a clear pathway forward for integrated marketing campaigns / projects
Develop creative ideas and strategy for end-to-end digital campaigns and execute on the campaign
Strategic oversight of campaigns and reportings
Lead planning meetings for clients with support of senior leads
Uphold digital platform best practices, stay ahead of platform trends and be a model in best practice across the business and accounts
Act as a digital expert, consulting and inputting on projects across other client teams
Bring new formats, technologies, and creative approaches to the table (e.g. emerging platforms, AI, creator-led models)
Have a social first mindset, finding opportunities to bring campaigns and projects to life in an integrated way
Leadership & Team Development
Mentor, coach, and develop junior staff, supporting their professional growth
Provide actionable, constructive feedback and career guidance, promoting a high-performance culture within the team
Drive strong internal collaboration across departments, championing agency standards, values, and culture, and modelling leadership behaviours for the wider team
4 - 6 years of digital marketing experience, ideally within an agency workplace
Must have previous experience executing organic and paid digital campaigns across Facebook, Instagram, LinkedIn, TikTok
Strong understanding of core digital metrics across the funnel from awareness, consideration through to conversion
Ability to form strong internal and external relationships
Ability to manage numerous projects simultaneously
Strong ability to develop and deliver presentations and pitches to clients
Ability to think creatively and strategically and in an integrated / social first way




Experience across the influencer space highly preferred
Ability to manage the day-to-day running of accounts and client interaction with support from other team members
Why Join We.
?
As one of the largest independent communications and integrated marketing agencies in Australia
, We.
Communications
believes in the power of people, storytelling, and connection to move audiences toward positive action.
At
We.
, we're independent, people-driven, and passionate about the power of communications to ignite positive change.
We're proud of the award-winning work we deliver across technology, health, consumer and corporate sectors - work that not only starts conversations but also delivers real business results.
Our Australian team is a powerhouse of talent that enjoys hybrid work arrangements across Melbourne and Sydney.
And we've got some impressive silverware too:
PRovoke Media - 'Top 17 PR Agencies in ANZ' ****
PRovoke Media - 'Top 14 PR Agencies in ANZ' ****
PRIME Awards - Highly Commended, ****
Provoke Awards - 'APAC Technology Agency of the Year' ****
PRovoke Awards - 'APAC Midsize Consultancy of the Year' ****; Finalist **** & ****
Mumbrella CommsCon - 'Large Agency of the Year' ****, Finalist
PR Week/Campaign Asia Awards - 'PR Consultancy of the Year - ANZ' ****
If you are looking for a dynamic and inclusive workplace that values work-life balance, career development and team culture,
We.
Communications
is the place for you!
We offer enhanced benefits that you will have access to, including:
A hybrid working model (remote and onsite working days)
Birthday leave
Summer Fridays
Volunteer leave
Office level-up leave
Employee Assistance Program, 24/7 access
Commitment to DEI
Our Commitments:
Equal Opportunity and Inclusion are core to who we are.
At
We.
, we celebrate differences in all forms and are committed to creating a space where everyone can thrive - regardless of age, race, gender, or background.
Let's build a more inclusive future together.
Ready to take the next step?
We're excited to meet you!
#J-*****-Ljbffr

📌 Senior Digital Account Manager (Contract Or Permanent) (Melbourne)
🏢 WE Communications Australia
📍 Melbourne