APG & Co in Sydney is seeking a customer care specialist to deliver on-brand service across Sportscraft, SABA and JAG.
You will assist customers via phone, chat and email, lodge details in Zendesk, assess goods for quality, and collaborate with warehouses and stores to resolve issues.
The role also covers store support, responding to IT requests, and acting as a brand ambassador.
You will help with returns, reviews and reporting, while upholding KPI targets and company policies to ensure a
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📌 Brand Care Specialist — Fashion Customer Experience (Sydney)
🏢 APG
📍 Sydney