Own the account-level plan and roadmap, aligning the agency's services to each client's objectives, e-commerce goals and KPIs
Act as the agency point of contact for clients, building trust through proactive communication and value-driven insights
Translate client requests and commercial goals into clear, actionable briefs for specialist teams
Guide, brief and pressure-test plans across agency disciplines
Oversee end-to-end delivery across accounts, coordinating specialist teams so work is briefed, on time and to scope
Take ownership of account revenue and retention targets, working with discipline leads on recommendations to grow accounts
Prepare and present regular weekly and monthly reports summarising progress, insights and takeaways
Proactively identify barriers to growth, including website UX, checkout flow, offer competitiveness and creative fatigue
Track account budgets and progress against agreed KPIs and commercial goals
Collaborate with creative, strategy and specialist teams to ensure outputs meet the brief and client objectives
Requirements
3+ years in account management and performance marketing, digital advertising, or a similar role within a digital agency
Strong track record of managing successful digital advertising campaigns across Google Ads, Meta Ads, TikTok Ads, and Pinterest Ads
Strong analytical skills to extract insights and optimise campaign performance
Excellent communication, presentation, and client management skills,



with experience engaging senior stakeholders
Critical and creative thinking with problem-solving skills
Comfortable juggling multiple accounts in a fast-paced workplace
Strong understanding of the e-commerce landscape and performance strategies
Alignment with core company values
Relevant certifications (Google Ads, Meta Blueprint) are a plus but not essential
Core Competencies
Demonstrates expertise in account management and performance marketing, with a strong focus on digital advertising strategies and e-commerce objectives.
Capable of delivering actionable insights and managing multiple accounts while ensuring alignment with client goals and KPIs.
Highest-signal resume keywords
Account Management
Digital Advertising Campaigns
Analytical Skills
Client Management
E-Commerce Strategies
ATS Optimization Keywords
Hard Skills
Google Ads
Meta Ads
TikTok Ads
Pinterest Ads
Campaign Performance Optimization
Budget Tracking
KPI Management
Actionable Briefs
Proactive Communication
Performance Marketing
Soft Skills
Excellent Communication
Presentation Skills
Critical Thinking
Creative Problem-Solving
Time Management
Certifications & Qualifications
Google Ads
Meta Blueprint
Industry Keywords
E-Commerce
Digital Agency
Account Revenue
Client Objectives
Stakeholder Engagement
#J-*****-Ljbffr

📌 Account Manager (Sydney)
🏢 Jobtailor
📍 Sydney