12 Sep
|
E1 (AU / NZ)
|
Melbourne
12 Sep
E1 (AU / NZ)
Melbourne
E1 is a SaaS tender management platform connecting builders with subcontractors and suppliers.
We are seeking a Customer Experience & Retention Lead to guide our CX team, stay close to customers, and drive retention initiatives powered by data and AI.
You will own churn drivers across Builder, Subbie and Supplier segments, translate insights into action, and collaborate with Product, Marketing and RevOps to enhance the customer experience at scale.
#J-*****-Ljbffr
📌 Customer Experience & Retention Lead — Player-Coach (Melbourne)
🏢 E1 (AU / NZ)
📍 Melbourne