About Smartways
Smartways Logistics Ltd provides a range of high value-add logistics services and solutions to the healthcare industry and their clients in Australia and Recent Zealand.
We take extreme care to ensure that your product is delivered to its destination on time and undamaged, resulting in positive patient outcomes and efficient business processes and operations.
We are the best in Australia at what we do; and we are driven by a purpose.
We put our patients and the customers above ourselves to deliver excellence every day.
About Smartways
Smartways Logistics Ltd provides a range of high value-add logistics services and solutions to the healthcare industry and their clients in Australia and New Zealand.
We take extreme care to ensure that your product is delivered to its destination on time and undamaged, resulting in positive patient outcomes and efficient business processes and operations.
We are the best in Australia at what we do; and we are driven by a purpose.
We put our patients and the customers above ourselves to deliver excellence every day.
We provide efficiency and excellence in the Healthcare sector to deliver positive patient outcomes by:
Partnering with our stakeholders solving challenges rather than just being a service provider
Operating professionally, transparently, with the utmost integrity and in the most user-friendly manner as possible
We are on a continuous improvement journey to play our part in operating sustainably
We are accountable to each other and work respectfully and collaboratively to create a safe, happy and positive work environment
PURPOSE OF THE POSITION
The Supply and Distribution Manager is responsible to Direct and coordinate courier drivers, contractors and support staff to ensure adequate coverage across all delivery routes and shifts, ensuring that consignments are delivered on-time in-full on a daily basis.
This position is key to ensuring high levels of service are maintained and customer expectations are met.




The Supply and Distribution Manager will be energetic and passionate about their work and will champion Smartways' position in the Healthcare Supply Chain, where we strive to deliver solutions that positively impact patient outcomes.
Roles And Responsibilities
Coordinate a fleet of contract drivers across VICTORIA using Smartways' technology and phone calls
Allocate and distribute jobs in a timely, efficient and equitable manner in order to meet delivery KPI's
Ensure all supply and distribution activities comply with WHS, transport, and industry-specific regulatory requirements (including site access and radioactive materials handling where applicable).
Update internal and external stakeholders via the Smartways' bespoke transport management system and via phone/email/messenger services
Respond to calls from the Smartways Customer Service team / function regarding queries / service disruptions in a timely manner
Contribute towards non-conformance investigations
Ensure collection and cut-off times for road and air linehauls are met daily
Assist fleet and dispatch team with consolidation/de-consolidation of freight at peak periods throughout the day
Compliance with Australian chain of responsibility (CoR) laws
Monitoring driver GPS trackers
Evaluate next day volumes and plan accordingly
Academic Qualifications
High School Certificate/Diploma in relevant field
Work Experience And Skills
Demonstrated experience in a supply chain, logistics, courier or distribution management role, ideally within medical, healthcare or time-critical freight environments.
Strong communication skills and a pleasant phone manner
Work well within a team environment to achieve a common goal
Good decision making and problem-solving skills
Pro-active approach to the task at hand (including providing updates internally and externally)
Excellent planning skills and a strong geographical knowledge of Metro Melbourne and surrounding areas
Familiarity with Chain of Responsibility laws
Ability to work in a fast-paced and dynamic environment
PERSONAL QUALITIES AND BEHAVIOURAL TRAITS
Customer-focussed
Confident decision maker
Team player
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📌 Supply And Distribution Manager (Melbourne)
🏢 Smartways Logistics
📍 Melbourne