The Australian Institute for Human Wellness is a psychology clinic in Sydney's St George area, with a team of ten psychologists dedicated to improving the mental health of our community.
The Role
We're looking for a confident, hard working and down-to-earth receptionist to join our clinic three days a week, working closely with our Practice Manager and clinical team to keep the practice running smoothly.
The Receptionist will be the first point of contact for clients, greeting visitors, answering phone calls, responding to email inquiries, and managing appointment bookings.
Day-to-day tasks include maintaining a welcoming and calm reception area, processing client registrations, taking payments, and handling confidential client information in line with privacy standards.
The role also involves general clerical duties such as filing, data entry, preparing documents, supporting clinicians with scheduling, and coordinating room bookings.
The Receptionist will contribute to a supportive,



professional atmosphere that respects the sensitive nature of mental health services and upholds the institute's values of inclusivity and client-centered care.
Skills you will bring
Reception experience in a healthcare setting
Solid organisational, time management and multitasking skills
Comfortable with scheduling, billing and Medicare/insurance processing
Confident with Microsoft Word, Excel and Outlook
A warm, professional manner — you're often the first point of contact for our clients
Reliable, detail-oriented and able to work autonomously
What You'll Do
Greet clients, manage phone enquiries and schedule appointments
Process payments and Medicare/insurance claims
Maintain patient records and referral databases
Support day-to-day admin, mail-outs and general clinic upkeep
Assist with marketing and social media as needed
Details
On-site only at Kogarah, NSW — this is not a work-from-home role
#J-*****-Ljbffr

📌 Seeking Enthusiastic Receptionist For Busy Psychology Clinic (Sydney)
🏢 Australian Institute for Human Wellness
📍 Sydney