Who we are:
At Followmont Transport, we're more than a transport company.
We're a family-owned Australian business built on robust relationships, exceptional service and genuine care for our people.
We're committed to creating an environment where our people feel supported, respected and empowered to build long-term careers.
Your new role:
As an Accounts Relationship Officer, you'll play a critical role in managing customer accounts, maintaining positive stakeholder relationships, and supporting Followmont's financial performance through effective accounts receivable and credit control practices.
You will undertake a variety of activities including but not limited to:
Managing a portfolio of customer accounts, ensuring accounts remain current and reconciled
Processing and allocating payments received via EFT, credit card and other payment methods
Building strong relationships with customers and internal stakeholders to support timely payment outcomes
Follow established SOPs and guidelines while identifying opportunities and customer outcomes
Collaborate with the wider team on projects, process improvements and other tasks
What's in it for you:
Own and manage a portfolio of customer accounts




Access to the Flare Benefits Platform with exclusive discounts and financial wellbeing tools
Employee Assistance Program (EAP) and wellbeing support services
Recognition programs that celebrate your contribution and achievements
A supportive culture where your ideas and initiative are valued
What you will bring:
A solutions-focused approach with the ability to investigate and resolve queries effectively
A naturally curious mindset, with a willingness to ask questions, investigate issues and identify opportunities for improvement
Reconciliation skills
Negotiating and influencing skills when working with customers & stakeholders
A collaborative, team-first attitude, with a willingness to contribute to projects, proves improvements and other tasks as they arise
Followmont Transport is an Equal Opportunity Employer committed to creating a safe, inclusive and supportive workplace where our people can thrive.
If you're a proactive team player who can confidently manage customer relationships, maintain professionalism in difficult conversations, and contribute positively to the team's success, we want to hear from you.
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📌 Accounts Receivable Officer | Full Time | Brisbane
🏢 Followmont Transport
📍 Brisbane