Business Support Officer – Home Care
Fixed Term 8 Month Contract!
Market-competitive salary + Super + Salary Packaging!
Bull Creek, WA
raafa
Home Care
isthe in-home support division of raafa, providing qualitycare and support to clients through government-funded programs,private services and brokerage arrangements.
As the Business Support Officer - Home Care,you will play a key role in ensuring the accurate, efficient, andcompliant delivery of financial and operational processes acrossHome Care services.
Responsibilities include billing, payrollvalidation, compliance reporting, and maintaining system integrity.The role acts as a key liaison between Home Care and Finance teams,supporting government funding claims and debtor management.
This is a fixed term 8-month contract – Monday to Friday basedin Bull Creek.
Benefits to you:
Competitive Salary - raafa continues to supportour people with industry leading salaries!
Salary packaging – as a non-profit organisation, you cansalary package up to $18,549!
Employee Assistance Program - Access confidentialcounselling services for personal or work-related issues!
Employee Referral Program - earn bonuses for recommendingfriends!
RAAFA Rewards- Discounted services including healthinsurance and gym membership!
Corporate Zoo Membership - Visit Perth Zoo for free!
Aviation Heritage Museum - Free entry for raafa staff!
Supportive culture - be welcomed into an organisation whoprovide a supportive, friendly and positive culture within allour staffing groups!
As the Business Support Office – Home Care youwill:
Oversee end-to-end billing processes,



resolvediscrepancies, manage debtors, support our Finance Team withreceipting, reconciliation and month-end reporting.
Validate payroll reports, ensure SCHADS Award complianceand prepare government funding claims.
Maintain reporting tools and optimise care managementplatforms (AlayaCare).
Collaborate with management and staff on targeted projectsto improve operational efficiency.
Contribute to process improvement initiatives and ad hocprojects and tasks that enhance governance and reducerisk.
Act as the primary liaison between Home Care, Finance, andAccounts Receivable.
About you:
Possess a Certificate IV or Diploma in BusinessAdministration, Finance or related field (desirable).
Certificate IV in Accounting and Bookkeeping or equivalent(desirable).
Strong financial administration and operationalcoordination skills.
Experience working in aged care or home care sector(desirable).
Proficiency with care management platforms (AlayaCare) andERP systems (Epicor) (desirable).
Understanding of SCHADS Award and payrollprocesses.
Knowledge of government funding programs (Support atHome/Associated Providers, Veterans Home Care).
Advanced Microsoft Office skills and reportingskills.
About us:




raafa is one of Western Australia's longest-standingand most-loved community organisations.
For nearly 100 years, wehave been creating opportunities for people to live well, feelsupported and know they belong.
We are one of Australia's largest not-for-profit retirementliving and aged care providers, supporting thousands of peopleacross Western Australia through retirement living, residentialaged care, home care, membership and clubs.
We are also home to anaviation museum that celebrates the proud history of the Air ForceAssociation in WA.
Through our Andrew Russell Veteran LivingProgram (ARVL), veteran research and services, we support those whohave served our country to live fulfilling lives.
At raafa, we believe people deserve more than greatservices.
They deserve to feel valued, respected and part ofsomething meaningful.
If you want to be part of an organisationwith a proud history, a strong purpose and a focus on people, we'dlove to hear from you.
What you need to do:
Update your resume
Be eligible to work in Australia
Satisfactory National Police Certificate (on commencementof employment to be within six months from date of issue) orwilling to obtain one
Be up to date with your Flu vaccinations
For more information, please call or email us on ************ ******
raafa WA reserves the right to withdraw, shortlistand interview applicants prior to this date
RAAFA WA reserves the right to withdraw, shortlist andinterview applicants prior to this date.
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📌 Home Care Business Support Officer (Western Australia)
🏢 RAAFA WA
📍 Western Australia