Come and use your ticketing expertise and fares knowledge in a unique operations support role The Company Stepping into this global travel company, you'll open the door to a long and successful career Be part of an cutting-edge company that is at the forefront of the AI transformaton and have the opportunity to work across a range of departments and projects The Role Serving as the Subject Matter Expert (SME) for global ticketing your day to day duties will range from Managing escalated and complex ticketing operational issues Acting as the technical lead for automation projects including AI integration Supporting stakeholders across multiple business functions including Account Management and implementation teams.




Identify opportunities to streamline processes and improve efficiencies The Perks Strong salary on offer + incentives based on team performance Long term career progression Ongoing training and development Access to discounted travel Modern and centrally located office, close to all forms of public transport What Do you Need This is not another Fares Ticketing role you will need: Exceptional fares knowledge manual ticketing skills is a must Strong GDS skills preferably across multiple systems - Sabre, Galileo Amadeus An in-depth knowledge of the end-to-end ticket cycle, including BSP, complex exchanges, and refunds.
Background in airline technical support highly desirable Previous experience working across projects involving NDC content and GDS systems.

📌 Travel Operations & Ticketing Specialist | Brisbane (Queensland)
🏢 Aa Appointments
📍 Queensland