Salary: $96,****** - $103,******
Job Type: Permanent - Full Time
Location: Westmead, NSW
Job Category: Tenancy and Support Services
What We Do
At SGCH, we believe everyone belongs.
This is why our purpose, 'to create belonging' drives our commitment to build a team where diversity, inclusion and connection are at the heart of what we do.
As a leading not-for-profit community housing provider supporting over 12,000 customers across 7,000 homes in NSW and VIC, we continue to invest in our people, our homes, and our communities.
Guided by our values – We Care, We Create, We Connect – we've built an inclusive workplace by caring for one another, creating and sharing new ideas, and connecting authentically every day, where everyone has the opportunity to grow and thrive.
We are committed to fostering an inclusive environment and building a team that reflects the diversity of the communities we connect with.
We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages and life experiences.
If this role excites you but you're not sure you tick every box, we still encourage you to apply.
Your passion and potential matter.
Join us in creating sustainable, connected communities where everyone feels a sense of belonging and are empowered to thrive.
What We Offer
Competitive package - 35-hour work week with competitive, above Award pay and 17% annual leave loading
NFP salary packaging - Up to $15,900 tax-free, plus $2,500 for meals, entertainment and accommodation, and Novated leasing providing both convenience and savings




High-growth environment - Real opportunities to grow your career with a focus on internal promotions, in-house learning and development and study assistance support
Health and wellbeing benefits - Corporate discounts with Flare for everyday savings, Reward and Recognition program, access to a free 24/7 Employee Assistance Program (EAP) for you and your family
Paid Parental Leave - 12 weeks paid parental leave and 3 days bonus annual leave
Agile and innovative work practices - Modern, well-located offices close to public transport
Job Description
About the role and about you
As a Property Officer, you'll be at the heart of Connect Westmead, supporting residents, visitors, and stakeholders through outstanding customer service, property administration, and community engagement.
No two days will be the same as you balance front‐of‐house support, leasing administration, resident communications, and community activities to help create a welcoming and vibrant residential environment.
Working closely with the Resident Experience team, you'll play a key role in ensuring residents feel supported, informed, and connected while helping deliver efficient property operations and a seamless customer experience.
To succeed in this role, you will have solid administration experience, a passion for customer service and creating exceptional resident experiences.




This is a permanent role, based at our Westmead office and requires travel to other SGCH office locations as required.
Duties
Providing concierge-style service to residents and visitors.
Supporting property enquiries, applications, lease documentation, and inspections.
Maintaining tenancy records and CRM systems, including assisting with occupancy management, arrears administration, and resident communications.
Preparing reports, correspondence, presentations, and meeting documentation.
Supporting marketing, promotional, and business development activities, including coordinating community events and resident engagement initiatives.
Essential Criteria
Desired Skills and Experience
Demonstrated significant experience in administration, office coordination, customer service, or operational support roles, including maintaining records, databases, and business systems to ensure accurate and efficient service delivery, desirable in property management or hospitality environment.
Highly developed organisational and time management skills, with the ability to manage competing priorities, meet deadlines, and maintain a high level of accuracy and attention to detail.
Strong written and verbal communication skills, with the ability to build effective relationships and engage professionally with stakeholders from diverse backgrounds and levels of the organisation.
High level of digital literacy, including proficiency in Microsoft Office 365, CRM, database, or record management systems, combined with a proactive, adaptable approach and willingness to learn new systems, technologies, and ways of working.
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📌 Property Officer (Sydney)
🏢 SGCH
📍 Sydney