This is a permanent full-time position commencing ASAP
The Standards and Integrity Directorate, within the Professional Standards and Conduct Division, is responsible for the assessment and management of complaints in accordance with the Complaints and Notifications Policy.
The Directorate oversees investigations into staff disciplinary matters, conducts reviews into child deaths and serious incidents, and monitors compliance with Working with Children Check requirements for departmental employees.
The Directorate promotes a strong culture of integrity by providing education, training, and support that upholds high standards of conduct.
It focuses on effective complaint resolution, child safety, and reducing the risk of serious misconduct, including fraud and corruption, by investigating allegations of staff conduct in line with the Public Sector Management Act ****, the department's Code of Conduct, and relevant policy frameworks and instructions from the Public Sector Commissioner.
The Role
The Senior Assessment and Investigation Officer assists in the administration and investigation of misconduct complaints against staff, including assessments and classification of allegations, recording, allocation and monitoring of cases.
In collaboration with the Principal Assessment Officer, they formulate, implement and review operational plans, strategies, policies and procedures to ensure cases are handled in accordance with regulatory requirements.
If successful, you will assist in the management of the directorate's database of complaints and allegations ensuring that all complaints are recorded, classified, allocated, assessed, monitored and resolved in accordance with established timeframes and quality standards.
Within this role you will liaise with internal and external stakeholders, including the Corruption and Crime Commission,



Public Sector Commission, WA Police, the Department of Communities, the Teacher Registration Board of Western Australia and the Ombudsman.
Qualified Benefits
We are conveniently located in
East Perth
and our employees enjoy a range of benefits which include:
12% employer contributed superannuation.
Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home and flexible working hours
Generous leave entitlements including annual, personal, long service and parental leave
Professional development opportunities and study leave/assistance
Access to salary packaging (in accordance with relevant industrial instruments)
Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance.
Additionally, various CPP parking locations are within walking distance.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Amanda Cann, Manager Assessments and Complaints on ************** or by emailing ******
We are committed to building the leadership capability of our people (Building Leadership Impact).
Equity and Diversity




We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community.
We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan ********* for more details.
Eligibility
To work with us, you must:
be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start.
obtain or hold a current Working with Children Check.
hold a current C class drivers licence.
travel intrastate as required.
complete a declaration prior to employment and annually thereafter disclosing any previous disciplinary findings, criminal charges or convictions, and ongoing conflicts of interest.
provide a statement from previous employer/s with regard to any disciplinary findings.
More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Applications close:
4.30pm (AWST) on Thursday, 17 September ****
Advertised Vacancy Number: DOE*******
Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months.
This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
The Department applies a four (4) day breach period to this selection process.
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📌 Senior Assessment And Investigation Officer (Perth)
🏢 Department of Education, Western Australia
📍 Perth