Employment Officer - Inclusive Employment Australia
Location – Cairns, QLD
Contract Type - Permanent Full time
About the opportunity:
As an Employment Officer in Inclusive Employment Australia (IEA) you will play a pivotal role in supporting participants with disabilities to achieve their employment goals.
You will provide individualised coaching, guidance, and advocacy to help participants build confidence, develop job skills, and secure meaningful, long-term employment.
This role involves working closely with participants, employers, and community organisations to create inclusive employment opportunities.
You will support participants through tailored job plans, resume development, interview preparation, and workplace adjustments, ensuring they have the tools and resources needed for success.
What being a Employment Officer involves:
Provide person-centred case management to support participants into meaningful employment.
Create and review customised employment plans based on participant strengths and goals.
Maintain regular contact, offering coaching and adjusting support to ensure progress.
Collaborate with employers, services, and providers to coordinate wrap-around support.
Keep accurate records and meet all reporting and compliance requirements.
Address employment barriers and refer participants to specialist services as needed.
Deliver job readiness training to improve participants' employability skills.
Provide post-placement support to help participants succeed in their new roles.
Advocate for participants with employers, providers, and government agencies.
About you:
You are experienced in case management or employment support, ideally in disability or community services.
You are aware of the barriers job seekers with disabilities face and know how to support them into work.
You are skilled in building rapport through clear and empathetic communication.
You are confident working with employers and service providers to support placements and adjustments.




You are solution-focused, using person-centred approaches to overcome employment challenges.
You are organised, manage caseloads well, and meet deadlines without compromising support quality.
You are accurate in maintaining records and meeting compliance requirements.
You are passionate about inclusion and helping people with disabilities reach their employment goals.
You are a collaborative team member who lives the values of Workways Australia.
(Respectful, Ethical, Engaged, Accountable, and Sustainable)
About us:
Workways Australia - we get people connected.
We're a high performing, not-for-profit organisation delivering employment, environmental, youth and community services throughout VIC, NSW, and QLD.
We are a community focused organisation, committed to making a positive social and economic difference for those living and working in our communities.
What we will offer you:
Attractive base salary, enhanced by salary packaging benefits of up to $15,900 per year
Monthly paid Accrued Days Off (ADO)- Available for Full time employees
Employee Assistance program including individual coaching and access for immediate family members
Ability to obtain discounted private health insurance
Access to lifestyle discounts through partnering organisations.
A supportive team environment committed to making a difference in the communities we live and work in.
Access to ongoing learning and development opportunities
Applications close 02 October **** (or earlier if a suitable candidate is found)
Please note that the successful applicant will be subject to a satisfactory Police check andWWVC/WWCC/Blue Card (as required per State/Territory)as a pre-condition of employment.
Aboriginal, South Sea and Torres Strait Islanders are encouraged to apply for this position.
Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples
Workways Australia Limited ACN ***********.
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📌 Iea Employment Officer (Queensland)
🏢 Workways
📍 Queensland