Resmed is seeking a Consumer Care Manager for ANZ DTC to lead customer service, inside sales and consumer support across Australia and New Zealand. You will shape strategy, drive adoption of AI-enabled tools, and deliver improvements in experience and outcomes.
You will lead front-line teams, collaborate with Experience, Digital, Data and Technology, and shape workforce planning, budgeting and governance to ensure sustainable operations and robust customer outcomes.
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📌 Consumer Care Leader, Anz Dtc & Digital Transformation (Sydney)
🏢 Resmed
📍 Sydney