12 Sep
|
Heartland Group
|
Victoria
12 Sep
Heartland Group
Victoria
Job Description
Heartland Bank Australia is seeking a CX Strategy Lead to join our Strategy & Development team on a full time, 12-month fixed-term contract. You will blend customer experience, research and strategic thinking to shape the future of banking, translating insights into customer-centric outcomes.
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The role focuses on analysing data, reporting on NPS and VOC, and partnering with Product teams to guide decisions with customer evidence.
📌 Cx Strategy Lead: Customer Insights & Growth (Victoria)
🏢 Heartland Group
📍 Victoria