Own and execute the regional growth plan
Deliver agreed regional revenue, customer growth, activation, retention, and rack-adoption goals
Recruit and onboard delivery couriers and explain the Commercial Delivery offer
Help new customers become active successfully
Coordinate and personally support rack distribution, delivery and pickup logistics, inventory tracking, and rack-use guidance
Meet couriers in the field at delivery hubs, ghost kitchens, community gathering points, and other high-potential locations
Build relationships with local restaurants, ghost kitchens, delivery partners, community organizations, and other growth partners
Plan and run community events, field activations, referral initiatives, promotions, and educational sessions
Maintain an active presence in approved community channels and answer local questions
Connect customers to the Customer Success team when centralized support is required
Identify barriers to adoption and promising locations for racks, battery swaps, or other infrastructure
Gather structured feedback and provide recommendations to Product, Operations, and the Commercial Delivery team
Track regional performance, explain progress and risks, and adjust field plans based on data and community insight
Requirements
Must be based in Sydney and available for regular in-person field work across the region
Demonstrated experience in field growth, community engagement, partnerships, local operations, field marketing, or a similarly hands-on role
Comfort spending substantial time in the field, traveling locally, and taking an active role in rack distribution and event logistics
Commercial and data-informed mindset,



with motivation to own measurable regional revenue and growth outcomes
Strong relationship-building skills and credibility with delivery couriers and local partners
Excellent organization across events, inventory, follow-ups, community communications, and multiple active workstreams
Practical, entrepreneurial working style and ability to operate independently in an early-stage program
Transparent written and verbal communication
Professional fluency in English
Professional fluency in Mandarin preferred, not required
Direct experience as a delivery courier or working with courier, gig-economy, micromobility, restaurant, or last-mile delivery communities preferred
Existing relationships within Sydney's delivery, restaurant, or courier ecosystem preferred
Availability for a 12-month fixed-term employment arrangement
Ability to work hybrid from Sydney
Core Competencies
Demonstrates expertise in regional growth strategies, community engagement, and partnership development, with a strong focus on achieving measurable revenue and customer growth outcomes. Proficient in organizing events, managing logistics, and fostering relationships within the local delivery and restaurant ecosystem.
Highest-signal resume keywords
Field Growth Experience
Community Engagement
Partnership Development
Event Logistics Management
Data-Informed Decision Making
Hard Skills
Regional Growth Planning
Inventory Tracking
Customer Activation
Revenue Management
Logistics Coordination
Soft Skills
Relationship Building
Clear Communication
Organizational Skills
Entrepreneurial Mindset
Independent Operation
Industry Keywords
Delivery Courier
Gig Economy
Micromobility
Last-Mile Delivery
Restaurant Partnerships
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📌 Community Growth Manager (Sydney)
🏢 Jobtailor
📍 Sydney