We're looking for an Onsite Support Consultant to join the Randstad Onsite team at Amazon BNE1. This is an exciting opportunity to be part of a dynamic team supporting one of the world's leading logistics operations.
Role purpose
In this role you will be directly responsible for managing a large workforce of temporary employees (associates) onsite at Amazon. You will work in alignment with site HR, Operations, Learning, Safety and Workforce Staffing (WFS) teams to promote associates engagement, implement overall coordination of associates and ensure correct processing of associates payroll. This requires a high level of attention to detail.
Main accountabilities
workforce associates management (temporary workforce)
on site support
administration and reporting
Workforce associates management (temporary workforce)
Monitoring associate pool health, associate pool utilization, availability of associates, coordination of extra shifts/overtime
Weekly Rostering and Scheduling, including daily changes
Provide the associates with all work related information, including working schedules, arrival times, break times
Onboarding & induction of new associates
Administration and reporting




Ensure that the delivery team is capable of dealing with all aspects of day to day reporting
Providing all information and/or documentation required to smoothly and timely integrate each associate into the Amazon system (including site pass, employment agreements, background checks documentation, etc.) as required by Amazon policies applicable to associates
Executes current starter audits
Liaising the Amazon WFS, HR team and floor area managers, including: checking the working attendance of the associates and ensuring that the associates duly record their working time on the working attendance systems
Daily reporting on KPIs including but not limited to fill rates, attendance, absenteeism, pool utilisation, turnover, safety incidents.
To undertake any other task, deemed to be appropriate to their role, as directed by a member of management.
Your background
External Profile: Experience in relevant industry, onsite experience, recruitment or HR background and the right competencies
Availability: Monday to Friday is essential 9-5pm, with flexibility, Wed-Sat and Sun-wed shifts available
Language skills
English
Location
Lytton, Brisbane
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📌 Amazon Bne1- Onsite Support (Brisbane)
🏢 Randstad
📍 Brisbane