Job Description
Looking for a people-focused role? Support clients, coordinate services and help keep a growing allied health practice running smoothly.
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08th September, ****
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Help create a welcoming,responsiveand professional experience for every person who connects withClearSkyAllied Health.
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This front-line role combines reception, client service, servicecoordinationandaccurateadministration. You will support clients throughout their service journey while helping clinicians and operational teams deliver efficient, person-centredallied health services.
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Why Join Clearsky?
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Be a valued first point of contact for clients, families,cliniciansand referrers.
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Contribute tosmooth clinic operations and positive client experiences.
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Work collaboratively across support services, clinical and operational teams.
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Build experience across intake, service administration,receptionand business improvement.
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Join a growing multidisciplinary allied healthorganisationguided by clear values.
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About The Role?
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Reporting to the Support Services Coordinator, you will provide high-quality front-line client service and reception support. You will coordinate enquiries and appointments,maintainaccuraterecords, andassistclients through intake, onboarding, ongoing serviceadministrationand offboarding. You will also support clinicians, operational leaders, satelliteofficesand agreed improvement projects.
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What you'll be doing
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Client service and reception
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Provide welcoming and responsiveserviceto clients,visitorsand stakeholders.
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Support daily clinic operations, scheduling, clienttransactionsand enquiries.
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RepresentClearSkyprofessionally and escape matters appropriately.
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Client administration and service management
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Support client intake,



onboarding,transferand offboarding activities.
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Collect,prepareandmaintainclient and clinical information accurately and confidentially.
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Keep files,databasesand administrative records complete and up to date.
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Operational and team support
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Provide administrative,operationaland project support as directed.
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Collaborate with clinicians and operational staff to support service coordination.
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Support satellite-office, workplace,expoand eventlogisticswhenrequired.
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Business improvement
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Identifyopportunities to improve front-line interactions and administrative workflows.
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Contribute to capacity-building andbusiness-improvementprojects.
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Support agreed changes to administrative systems and processes.
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What we are looking for
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Essential capabilities
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Strong communication,interpersonalandcustomer-serviceskills.
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Ability to manage multiple tasks and stricttimeframeswhilemaintainingaccuracy.
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Competence using Microsoft Office Suite and ability to learn new systems and technology.
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Critical thinking,organisationand confidence monitoring tasks and providing status updates.
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Professional and trustworthy handling of confidential information.
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Team-oriented approach, ability to followproceduresand constructive response to changing priorities.
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Current Australian driverlicence.
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Highly regarded
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At least one year of experience in a medical, allied health, alliedpracticeor similar service environment.
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Undergraduate qualification in business, alliedhealthora relatedfield.
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Screening requirements
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Queensland BlueCard, orwillingness and eligibility to obtain.
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Yellow Card issued by Disability Services Queensland, or willingness and eligibility to obtain.
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ClearSkyAllied Health is an Equal Opportunity Employer.

📌 Support Services Officer (Queensland)
🏢 ClearSky Allied Health.
📍 Queensland