Strengthen Performance. Support Leaders. Elevate Care Across Your Portfolio.
Are you a highly experienced aged care leader who can step into diverse environments, build capability, and drive consistent high performance across multiple services?
Respect is seeking a dynamic and accomplished Regional Support Manager to partner with our Regional Area Manager in Queensland and provide hands-on operational and clinical leadership support across a portfolio of residential aged care homes within a dedicated region.
This is a pivotal senior role designed to strengthen leadership capability, stabilise operations where required, and ensure excellence in care delivery and performance outcomes across the region.
About the Role
The Regional Support Manager operates as a senior roaming leader within their allocated portfolio of aged care homes.
Aligned to and partnered with the Regional Area Manager, you will provide embedded leadership support, operational oversight, and strategic input across multiple services. This role is ideal for a proven General Manager who has successfully led complex homes and is confident influencing outcomes across a broader regional portfolio.
You will:
Partner closely with the Regional Area Manager to execute regional strategy and priorities
Provide hands-on operational and clinical leadership support across your portfolio of homes
Step into services requiring additional leadership, performance uplift, or stabilisation
Coach, mentor and develop General Managers and leadership teams
Support homes through accreditation, unannounced audits, and regulatory engagement
Drive improvements in occupancy, funding optimisation, financial sustainability and care outcomes
Monitor KPIs across clinical governance, workforce, and financial performance
Assist with workforce planning, roster optimisation, and leadership capability development




Support the management of complex complaints, workforce matters and risk issues
Contribute to continuous improvement initiatives and broader organisational projects
Relieve General Managers during extended absences or transitional periods
This role requires regular travel within your region.
About You
You are a credible and resilient leader who brings both operational depth and strategic thinking. You have a proven track record of leading successful residential aged care services and are confident supporting multiple homes to achieve measurable improvement.
You bring:
Demonstrated success as a Residential Aged Care General Manager or equivalent senior leadership role
Experience overseeing or supporting multiple services within a portfolio workplace
Strong knowledge of clinical governance frameworks and Aged Care Quality Standards
Proven ability to improve occupancy, workforce stability, financial performance and care outcomes
Exceptional leadership, coaching and stakeholder engagement skills
Strong analytical, decision-making and problem-solving capability
Adaptability and the ability to quickly assess and prioritise in varied service environments
Essential Requirements
Tertiary qualification in Nursing
Current AHPRA registration
Current Driver's Licence and capacity for regular regional travel
NDIS Worker Screening (or ability to obtain)
Why Join Respect?
As the largest provider of aged care services in Regional Australia, Respect is a growing, not-for-profit organisation committed to delivering care with dignity, compassion and excellence.
We offer:
Competitive salary and entitlements
Not-for-profit salary packaging benefits
A senior leadership opportunity with regional impact
Career progression pathways within a growing organisation
A supportive, values-led culture
Discounted private health insurance
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📌 Regional Support Manager (Melbourne)
🏢 Respect Group
📍 Melbourne