We are seeking a Hub Administrator to join our Administration Hub, providing high-quality, responsive and professional administrative support across Jewish Care services in North West London You will be required to work 5 days per week onsite, at either our Sidney Corob House (NW6) or Jack Gardner House (NW11) depending on business needs. This is an onsite role, working an average of ***** hours per week, Monday to Friday and fixed term for 12 months.
About the Service
The Administration Hub provides essential administrative and operational support across Jewish Cares services in East London and Essex. Acting as a central point of contact, the Hub ensures a high standard of customer service for colleagues, residents, tenants, members, families and visitors. The Hub supports a wide range of functions including reception services, financial administration, HR processes and health & safety compliance, helping to streamline workflows and support effective service delivery across multiple sites.
About the Role
As a Hub Administrator, you will play a key role in ensuring the smooth day-to-day running of services by providing professional, responsive and accurate administrative support.
Key responsibilities include:
Reception & Customer Service
Acting as a first point of contact for visitors, staff and residents
Managing enquiries by phone, email and in person
Creating a welcoming, professional front-of-house environment




Administrative & Operational Support
Maintaining accurate records and documentation across systems
Supporting meeting coordination, visitor management and ID badge issuance
Logging maintenance requests and ensuring health & safety documentation is up to date
Managing office supplies and supporting basic financial and procurement tasks
Ensuring confidentiality and data protection standards are upheld
Staff, Resident & Tenant Support
Assisting with HR administration, recruitment processes and payroll support
Supporting transport bookings and responding to general queries
Handling personal allowance top-ups and signposting to relevant internal teams
About You
You will be organised, customer-focused and comfortable working in a busy, multi-task environment.
You will have:
GCSEs (or equivalent) in English and Maths
Experience delivering high-quality customer service
Experience using systems, spreadsheets and Microsoft Office applications
Solid communication skills, both written and verbal
Good attention to detail and ability to prioritise tasks and meet deadlines
Experience working collaboratively as part of a team
It would be beneficial if you also have:
Experience supporting financial or HR-related processes
Basic knowledge of health & safety, data protection and confidentiality
Willingness to undertake First Aid and Defibrillator training
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