Job Description
Hitachi Construction Machinery (HCM) is a leading global OEM in the design and manufacture of advanced construction and mining equipment. With over 75 years of engineering excellence, HCM has built a reputation for innovation, reliability, and high-performance solutions. We are committed to safety, sustainability, and delivering outstanding customer support, offering rewarding career opportunities in a dynamic and essential industry.
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Reporting to the General Manager, this strategic Global Account Manager position will serve as a key of contact for major global mining customers. Based preferably in Perth, you will initially work alongside an experienced leader to build account knowledge, strengthen customer relationship and develop a deep understanding of our business and global customer base during a planned succession period before progressively transitioning ownership of key global accounts. This is an office-based position focused on building long-term customer partnerships and delivering strategic value across a global mining customer portfolio.
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About the Opportunity
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As a key member of the team, your responsibilities will include:
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Acting as a key contact before transitioning to the primary relationship manager for key global mining accounts assigned across multiple international regions.
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Building trusted relationships with operational leaders, procurement teams, and senior executives stakeholders as required.
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Working closely with regional managers, corporate teams, site operations and customer stakeholders to develop and execute global account strategies.
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Maintaining visibility of customer global operations and proactively identifying business risks, opportunities and performance improvements.
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Creating market awareness of Hitachi products, promoting the company and brand.
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Assisting with the coordination of projects, initiatives, supply agreements and strategic partnership arrangements as required.
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Acting as the conduit between customers and internal teams including engineering, legal, commercial and operational functions as required.
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Identifying potential roadblocks and implementing proactive mitigation strategies within the capabilities of the company to ensure successful customer outcomes.
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Leveraging industry expertise and HCM's broader capabilities to improve equipment performance, operational outcomes and customer value.
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Provide monthly reports to management on the mining market, customer and territory activity and sales opportunities including forecasts.
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To be successful you will need:
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Demonstrated experience in strategic account management within mining, OEM, heavy industry or related sectors.
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Strong mining industry knowledge and the ability to engage in technical, operational and commercial discussions with senior stakeholders.
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Proven ability to develop and maintain trusted relationships across multiple organisational levels, including executive leadership teams.
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Experience in mining operations, equipment performance, technical mining roles or customer-facing commercial positions will be highly regarded.
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Exceptional communication, stakeholder engagement, negotiation and problem-solving skills.
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The ability to manage complex projects,



coordinate cross-functional teams and deliver results within a global setting.
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A proactive and strategic mindset, with a strong focus on customer success and long-term partnership development.
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Hitachi Benefits - What's in it for you?
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Rewarding Salary Package: Competitive hourly rate + company short term incentive bonus structure!
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Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services
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Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth
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Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success
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Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family
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Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend
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Family-First Benefits: Paid parental leave policy to support you and your family during life's important moments
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Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business
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At Hitachi Construction Machinery, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.
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As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.

📌 Global Account Manager (Western Australia)
🏢 Hitachi Construction Machinery (Australia
📍 Western Australia