* This is a short-term contract position for 3-4 months.
* Applicants must be Australian citizens or Permanent Residents with full working rights in Australia.
Role Overview
We are looking for an experienced Delivery Manager to own end-to-end delivery of a client migration and platform upgrade program, embedded within the client's existing team in Sydney.
The Delivery Manager owns each client migration from kickoff through environment cloning, platform upgrade, validation & Certification, and production cutover - ensuring every client moves through each stage in a controlled, certified and predictable way, while acting as the primary point of contact for the client throughout.
The role sits at the intersection of technical delivery, quality control and client relationship management. Strong client-facing communication, technical fluency, and the ability to manage delivery under pressure are essential.
Responsibilities
1. Migration Execution
Environment Cloning
Platform Upgrade
Validation & Certification
Cutover
Execution must ensure that all entry and exit criteria are met at each stage before a client is progressed to the next one. Delivery Managers operate effectively across multiple concurrent implementations or client accounts, managing competing priorities without compromising quality.
2. Certification & Quality Control




Ensure validation and certification are completed prior to cutover - no client proceeds to production on an uncertified setting.
Coordinate with QA and Engineering to confirm:
Functional parity between the existing and upgraded platform
Data integrity across the migrated environment
Unchanged system behaviour from the client's perspective
Certification evidence is captured and traceable for each client
3. Wave & Batch Execution
Allocate and manage clients across migration waves based on:
Complexity of the client environment and configuration
Transaction volume (TPS)
Integration footprint and client-specific dependencies
Business criticality and acceptable change windows
Ensure execution aligns with:
QA certification capacity
Controlled batch progression - each batch is only released once the preceding batch is stable
4. Cutover Execution
Plan and coordinate production cutovers, including scheduling, readiness checks, communication and rollback planning, ensuring smooth transition and post-launch system stability
Ensure that:
Backend system transition occurs smoothly with minimal client impact
Post-cutover validation is completed and signed off
System stability is confirmed before the client is declared complete
Any issues arising during or after cutover are triaged and resolved without delaying the wider program
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📌 Delivery / Implementation Manager Saas Platform, 4-Month Contract , Based In Sydney - Kms Technology
🏢 OpenTalent
📍 Sydney