AFCA seeks a Director, SPF Operations to provide strategic leadership for the design, implementation and evolution of AFCA's Scams Prevention Framework external dispute resolution operating model.
The role focuses on governance, capability, performance and customer outcomes, operating under a trauma-informed, human-centred approach and driving continuous improvement across government, regulators, industry and consumer stakeholders.
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📌 Director Of Scams Prevention & Ops Excellence (Sydney)
🏢 AFCA
📍 Sydney