12 Sep
|
Team Global Express
|
Brisbane
12 Sep
Team Global Express
Brisbane
About The Role
Team Global Express is seeking an Operations Supervisor to join our team based at our Murarrie Depot. This is a hands-on leadership role responsible for coordinating daily transport operations, leading delivery partners, and ensuring exceptional service outcomes for our customers. Reporting to the Operations Manager, you will oversee fleet operations, driver performance, service delivery, customer relationships, and operational compliance. You will work closely with customers, drivers, and internal stakeholders to ensure deliveries are completed safely, efficiently, and in line with service commitments.
Key Responsibilities Include
Coordinating daily fleet operations and delivery activities to achieve service and performance targets
Allocating transport resources and communicating operational plans to key stakeholders
Monitoring service delivery and resolving operational issues in a timely manner
Managing driver attendance, leave, performance, and compliance requirements
Building and maintaining strong relationships with customers and stakeholders
Delivering toolbox talks and supporting the ongoing development of delivery partners
Ensuring compliance with company policies, customer requirements, safety standards, and Chain of Responsibility obligations
Monitoring scanning compliance, POD retrieval, and operational reporting requirements
Coordinating backup vehicles and contingency plans when required
Preparing and reviewing daily and weekly operational and KPI reports
Investigating service issues and implementing solutions to improve operational performance
Identifying opportunities to improve efficiency, productivity, and customer outcomes
Ensuring driver and vehicle presentation standards are maintained
Supporting a positive safety culture across both customer and Team Global Express sites
What You'll Bring
Previous experience in a transport, logistics, fleet operations, or supervisory role (preferred but not mandatory)
Strong leadership skills with the ability to motivate, influence,
and manage teams
Experience coordinating drivers, vehicles, and daily transport operations
Excellent communication and stakeholder management skills
Proven ability to prioritise competing demands and make sound decisions in a fast-paced environment
Strong problem-solving skills and a proactive approach to operational challenges
High attention to detail with strong administrative and reporting capabilities
A hands-on leadership style with a commitment to continuous improvement and operational excellence
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by ****. To learn more about our story, visit /.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What We Offer
Market-competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
#J-*****-Ljbffr
📌 Operations Supervisor (Brisbane)
🏢 Team Global Express
📍 Brisbane