12 Sep
|
Cleanworks Australia
|
Adelaide
12 Sep
Cleanworks Australia
Adelaide
About the role
Cleanworks Australia Pty Ltd is seeking an experienced
South Australia Operations Manager
to join our dynamic team in Adelaide, SA. This is a full-time position based in Adelaide SA ****. As Operations Manager, you will be responsible for overseeing all operational aspects of our cleaning services division across South Australia, ensuring excellence in service delivery, customer satisfaction, and team performance. This is a strategic role that will have a significant impact on the growth and success of our operations in the region.
Key responsibilities
Manage day-to-day operations of cleaning services across South Australia, ensuring all contracts are executed to the highest standards
Oversee scheduling, resource allocation, and staff deployment to ensure optimal service delivery and customer satisfaction
Recruit, train, supervise and develop cleaning staff and team leaders, fostering a positive and productive work environment
Monitor operational budgets, control costs, and ensure profitability of service contracts
Maintain and develop relationships with existing clients whilst identifying opportunities for business growth and new contract acquisition
Ensure compliance with all health and safety regulations, environmental standards, and company policies
Implement and maintain quality control procedures to meet service level agreements and customer expectations
Analyse operational performance metrics and implement improvements to enhance efficiency and service quality
Handle customer concerns and complaints professionally, ensuring timely resolution and customer retention
Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and cost efficiency
What we're looking for
Minimum 5 years' experience in operations management within the cleaning services industry or similar service-based business
Proven track record of successfully managing budgets, P&L; responsibilities,
and operational costs
Strong leadership and people management skills with the ability to motivate and develop teams
Excellent organisational and time management abilities with strong attention to detail
Customer-focused mindset with exceptional communication and interpersonal skills
Knowledge of health and safety regulations and compliance requirements in the cleaning industry
Problem-solving capability and ability to work under pressure in a fast-paced workplace
Proficiency with computer systems and business management software; experience with scheduling and invoicing systems is desirable
Valid driving licence and willingness to travel across South Australia as required
Flexibility to work outside standard business hours when necessary to support operations
About us
Cleanworks Australia Pty Ltd is a leading provider of professional cleaning services across South Australia. We are committed to delivering exceptional quality, reliability, and customer service in everything we do. Our team is dedicated to maintaining the highest standards of cleanliness and professionalism, and we pride ourselves on our attention to detail and customer satisfaction. We operate across a diverse range of sectors and are committed to fostering a supportive workplace culture where our employees can thrive and develop their careers.
What we offer
We offer a competitive salary package commensurate with experience and qualifications. As a valued member of our team, you will receive benefits including ongoing professional development opportunities, performance-based bonuses, and a supportive work environment. We are committed to work-life balance and offer flexible working arrangements where possible. We provide a positive workplace culture that values teamwork, innovation, and continuous improvement. Additional benefits may include access to industry training and certification programmes to support your career progression within Cleanworks Australia.
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📌 South Australia Operations Manager (Adelaide)
🏢 Cleanworks Australia
📍 Adelaide