Organisation / Entity
Transport For NSW
Job category
Projects
Job location
Newcastle, NSW, AU, ****
Job reference number
******
Employment type
Fixed Term Full-Time
Salary range
$********-$********
About the role
You see the big picture, you've always worked on a grand scale, and now you're ready to re-focus on grand impact.
Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.
In this role, you'll:
Lead the design and delivery of strategic community and stakeholder engagement initiatives across NSW
Provide high level advice to senior leaders on community sentiment, emerging issues and reputational risk
Develop clear, evidence based engagement narratives that connect organisational priorities with local communities
Use data, insights and analytics to strengthen engagement quality and inform decision making
Manage issues and crisis communication in partnership with corporate communications teams
Build and lead high performing, inclusive teams and support capability uplift across disciplines
Work closely with project teams, contractors and consultants to deliver high quality engagement outcomes
Ensure governance, compliance and reporting frameworks support transparent and effective engagement
For more information on this position and business unit, view the role description and information pack.
About You
Tertiary qualifications in Communications, Media, Public Relations, Marketing or a related discipline (or equivalent experience)
Demonstrated experience in strategic stakeholder and community engagement,



ideally within complex public sector or infrastructure environments
Strong leadership capability with a track record of managing multidisciplinary teams
Proven ability to develop and implement engagement and communication strategies, including issues and risk management
Well developed influencing, negotiation and relationship building skills
Sound political acumen and understanding of government processes and community expectations
Experience using insights and analytics to drive continuous improvement
IAP2 Certificate in Engagement, or willingness to obtain
Current Australian driver licence and willingness to travel and work outside standard hours when required
There are 2 temporary opportunities available:
Passenger & Services 3 - TFT until 07/04/2027 (with possibility of extension)
CSE Sydney North-West 2 - TFT until 30/6/2027
Who We Are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Adaptable work options and policy
Applications close
11:59 PM Thursday 24 September ****.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
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📌 Manager Community & Stakeholder Engagement (Newcastle)
🏢 Transport For Nsw
📍 Newcastle