Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.
– Sydney Distribution Centre | $*****ph + Super | Monday–Friday O'Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‐paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity. You'll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.
Why Build Your Career with O'Brien®
$***** per hour + Super
Dayshift: 7:00am–3:00pm, with flexibility when operational needs change
Ongoing training, development and internal career pathways
Supportive, inclusive team culture
Incentive & Recognition programs
Community service & volunteering leave
Employee discounts across O'Brien® services & partner brands
Future relocation to our Badgerys Creek National Distribution Centre *****) — a modern, purpose‐built facility supporting long‐term growth
What You'll Be Doing
Provide warm, qualified customer service face‐to‐face and over the phone
Check stock availability using internal systems
Process EFTPOS payments
Complete general administration duties
Maintain accurate stock spreadsheets
Create and confirm pick slips
Complete invoicing and basic reporting
Book and consign transport when required
Build strong internal and external stakeholder relationships
Additional Responsibilities




Support Emergency Freight by preparing paperwork, labels and ensuring same‐day dispatch requirements are met
Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies
Process Wholesale credit notes, confirm returns and assist with specific Wholesale admin tasks when required
Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC
Arrange driver accommodation bookings and maintain accurate records
Assist with new starter and casual onboarding, including induction paperwork and documentation
Undertake cross‐training in Containers, developing capability to support container workflows and provide coverage when needed
Provide general DC administrative support, including data entry, reporting, filing and assisting other teams during busy periods
About You
Excellent written and verbal communication skills
Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)
Strong customer service capability
Ability to thrive in a fast‐paced environment
Excellent time management and attention to detail
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Able to work autonomously and collaboratively
A desire to learn, grow and build your career with O'Brien® Glass
The Perks
Friendly and supportive team
Ongoing learning and development
Reward and recognition programs




Genuine career development opportunities
You must have Full Australian Work Rights to be considered.
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents.
Founded in February **** by Frank G. O'Brien on Allen Street, Waterloo, O'Brien® began as a silvering business with a strong commitment to customer satisfaction and employee well-being. Over the years, we've grown to become Australia's leading vehicle glass repair and replacement company. Today, O'Brien® operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers. Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year. Our expertise extends beyond vehicles - since ****, O'Brien® also has been a trusted provider of quality glass products and services for Australian homes and businesses. Our tailored glazing solutions are designed to meet the unique needs of every customer. In **** O'Brien® and Laser & Electrical Plumbing untied their expertise, giving rise to O'Brien Plumbing and Electrical enabling O'Brien® to offer a complete range of a complete range of products and services across Australia. O'Brien® is also part of Belron®, a global leader in vehicle glass repair, replacement, and recalibration, operating in over 40 countries across 6 continents. At O'Brien®, we put our customer at the heart of everything that we do, maintaining a continual focus on Making a Difference with Real Care to our customers and employees.
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📌 Warehouse Administration Officer (Sydney)
🏢 O'Brien Glass Industries
📍 Sydney