Job Description
Responsibilities
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Build trusted client account relationships with Accenture and Microsoft stakeholders and clients
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Lead sales, revenue, delivery oversight, and client satisfaction for Microsoft-focused deliverables
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Create, own, execute, and maintain strategic business growth plans on the Microsoft platform across client accounts
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Act as a Microsoft advisor and primary contact for clients and Accenture Account Leadership
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Build and manage Microsoft relationships with client C-suite stakeholders
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Manage strategic client relationships through account teams
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Develop and implement relationship management plans for complex existing accounts
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Identify customer outcomes and needs, introduce internal specialists, analyze customer data, and develop customer requirements
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Develop solutions and generate opportunities through partner relationships
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Provide delivery oversight and deal support
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Lead Microsoft strategy development and implementation across client accounts
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Champion Microsoft AI and innovation initiatives and ensure resources are available
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Build credibility as a trusted advisor through Microsoft product knowledge and consulting expertise
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Direct cross-functional teams designing tailored Microsoft solutions, products, services, and contractual terms
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Oversee pricing strategies, contract terms, and risk controls for RFPs, tenders, and bids
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Identify opportunities to expand customers' Microsoft footprint
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Develop and execute customer-specific renewal strategies
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Requirements
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7+ years of customer management and/or enterprise sales experience
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Demonstrated success managing strategic client relationships and driving growth in a service-based sales setting
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7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy
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Familiarity with the Microsoft technology stack
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Foundational or higher-level Microsoft certifications strongly preferred
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5+ years of experience working with the required industry verticals
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Ability to articulate Microsoft's differentiation story within the relevant industries in relation to at least one other major cloud provider
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Education and/or experience in the relevant field/business
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Core Competencies
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Demonstrates expertise in managing strategic client relationships and driving growth through Microsoft solutions, with a strong focus on customer satisfaction and delivery oversight. Proven ability to lead cross-functional teams and develop tailored strategies that align with client needs and industry standards.
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Highest-signal resume keywords
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Customer Management
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Enterprise Sales Experience
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Microsoft Technology Stack Familiarity
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Microsoft Certifications
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Strategic Relationship Management
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ATS Optimization Keywords
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Hard Skills
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Sales Strategy Development
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Delivery Oversight
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Contract Management
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Risk Control
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Data Analysis
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Solution Development
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Account Management
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Revenue Growth
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Client Satisfaction
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Cross-Functional Team Leadership
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Soft Skills
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Relationship Building
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Communication
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Advisory Skills
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Credibility
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Collaboration
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Certifications & Qualifications
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Microsoft Certifications
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Industry Keywords
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Service-Based Sales
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C-Suite Engagement
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Microsoft AI
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Cloud Provider Differentiation
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Industry Verticals
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📌 Technology Account Lead - Utilities (Victoria)
🏢 Jobtailor
📍 Victoria