AGL is seeking a people‐centric leader within its Dispute Resolution function to shape how complex customer and regulatory matters are managed. You will guide and empower a team of Investigation Officers, driving performance, engagement, and a culture of excellence.
Based in Melbourne with hybrid work options, the role focuses on strategic delivery, governance, and robust relationships with Ombudsman schemes, regulators, and internal stakeholders to deliver fair, timely outcomes for customers
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📌 Dispute Resolution Lead - Hybrid, High-Impact Ops (Melbourne)
🏢 Agl
📍 Melbourne