Salary:£28,598 per annum (pro rata for part time)
Hours: 37 per week, adaptable working options available
Contract: Permanent
At Suffolk County Council, collaboration is at the heart of what we do. As a Business Support Coordinator in the Children's and Young People Services (CYP) in the Integrated Front Door (IFD), you will work with colleagues, partners, and communities to build trust, share ideas, and deliver services that make a lasting impact.
Your role and responsibilities
manage and accurately record sensitive safeguarding information
gather and collate intelligence from partner agencies (Police, Health, Education)
maintain high-quality, compliant data systems
respond to enquiries promptly and ensure urgent concerns are escalated
support clear communication across a busy multidisciplinary team
arrange and support multi-agency meetings
track actions and follow up on key tasks
ensure processes align with safeguarding and data protection standards
monitor deadlines and prioritise tasks effectively
assist with real-time updates during high-priority cases.
You will need
to be highly organised and efficient with strong administrative skills
to work calmly and effectively under pressure
to be a great communicator with excellent attention to detail
to be confident in handling sensitive and confidential information
experience of Microsoft office systems
passionate about supporting services that protect children and young people.
The team
At Suffolk County Council, we aspire for every child to live their best life.
The Integrated Front Door is a fast-paced, multi-agency environment bringing together professionals from across the partnership, including social care, police, health and education, to ensure concerns are responded to quickly, consistently and effectively.
You will be part of a service that:
supports early decision-making and earlier help




works within a shared safeguarding framework and statutory duties
promotes joined-up, high-quality responses for children and families
plays a key role in Suffolk's Families First approach.
This is an office-based role, five days per week. We believe that being together matters. Visible leadership supports better decision-making, stronger oversight, professional development and a culture where practitioners feel supported to do their best work.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Rosie Hubert(she/her), for a casual conversation. You can reach them by emailing:
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
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