Job Description
About us
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Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
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Overview
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About us
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Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
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When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
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How We Reward You
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401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
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Responsibilities
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What You'll do
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The purpose of the Department Lead is to play a pivotal role in ensuring the effective and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards.
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Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations.
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Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock.
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Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience.
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Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required.
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Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction.
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Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees.
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Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty.
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Provide support at the front end by processing transactions or loadouts as required.
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Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
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Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
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Participate in cross-training for flexibility in various departments and responsibilities.
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Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
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Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
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Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
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Perform other duties as assigned.
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Supervisory Responsibilities
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None
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Qualifications
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Essential Qualities for Success
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At least 2 years of retail experience with knowledge of specific department.
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Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
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Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
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Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
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Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
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Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.
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Ability to remain composed and focused during high-pressure situations, ensuring quality and timely outcomes.
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Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
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Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
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Comfortable navigating computer systems and software to assist customers or manage tasks.
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Excellent verbal and written interpersonal and communication skills.
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Excellent customer service skills.
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Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
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Physical Requirements
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Ability to maintain a seated or standing position for extended durations.
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Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and ***** pounds intermittently.
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Ability to use a ladder and/or pallet jack.
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Able to navigate and access all facilities.
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Skill to effectively communicate verbally with others, both in-person and via electronic devices.
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Close vision for computer-related tasks.
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Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

📌 Livestock & Ag Department Lead -- Drive Store Success (Tasmania)
🏢 Rural King
📍 Tasmania