Mantra 2 Bond Street is a centrally located Accor property in Sydney's CBD, offering stylish studios and apartments. As a Reservations Agent you are the go-to expert for room availability, rates, and experiences, collaborating with teams to ensure a smooth guest journey.
You will handle inquiries, modifications, cancellations, and payments, suggest upgrades, and maintain meticulous records. The role emphasizes guest-centric service, calm under pressure, and a proactive, team-oriented attitude.
#J-*****-Ljbffr
📌 Guest Experience Reservations Specialist (Sydney)
🏢 Accor
📍 Sydney