Manager - Home Lending Credit Risk Automation
Help shape the future of credit decisioning through policy, automation and analytics. Improve automated lending outcomes through data-driven policy and process changes. Work closely with analytics, technology and credit risk teams to deliver meaningful change. Influence customer experience, operational efficiency and portfolio performance.
Do work that matters. As Manager, Home Lending Credit Risk Automation, you will play a key role in improving how home loan applications are assessed and processed.
Using analytical insights and portfolio intelligence, you will identify opportunities to simplify policy, improve business rules, strengthen automation outcomes and reduce unnecessary manual intervention.
You will partner with stakeholders across Credit Risk, Analytics, Operations, Product and Technology to help shape more efficient, consistent and customer-focused lending decisions.
See yourself in our team
Be part of the team at the heart of how CommBank serves Australia. Retail Banking Services supports more than 10 million personal and small business customers with market-leading products, services and digital experiences. BU Blurbs.docx highlights the opportunity to make a positive impact on customers while building a rewarding career.
Within Home Buying Credit Risk, you'll join a newly established team focused on using analytics, automation and policy expertise to improve credit decisioning outcomes.
Key Responsibilities:
Review credit policies, processes and business rules to improve automated decisioning outcomes
Translate analytical findings into practical policy and operational improvements
Support decision engine and business rule optimisation initiatives
Collaborate with analysts to identify trends,



bottlenecks and root causes within application journeys
Prepare recommendations and implementation plans for key stakeholders
Assess customer, risk and operational impacts of proposed changes
Support delivery of automation and process improvement initiatives
Monitor outcomes and identify further opportunities to improve performance
We're interested in hearing from people who:
You bring strong lending and credit risk experience together with a practical understanding of analytics, automation and evidence-based decision making.
Credit Risk & Business Expertise:
Experience within mortgage lending, credit risk, lending policy, credit assessment or credit strategy
Understanding of responsible lending obligations and credit risk frameworks
Experience developing or implementing lending policies, operational processes or business rules
Ability to influence stakeholders and drive outcome-focused change
Technical Skills & Analytical Capability:
Experience working within decision engine, credit decisioning or automated lending environments.
Demonstrated hands-on experience using tools such as SQL, SAS, Python, R, Tableau, Power BI and AI tools.
Understanding of business rules frameworks and policy translation into system-based outcomes
Exposure to workflow automation and operational process improvement initiatives
Experience with credit strategy systems,



decisioning tools or lending technology platforms
Understanding of data architecture concepts and data flows that support credit decisions
Familiarity with advanced analytics techniques and performance analysis methodologies
Exposure to machine learning, predictive models or AI-supported decisioning environment
Experience using process mining, operational analytics or root-cause analysis techniques
Ability to translate analytical insights into policy, process and customer outcomes
Qualifications (Desirable):
Degree qualification in Finance, Economics, Statistics, Mathematics, Data Analytics, Business, Risk Management, Information Systems or a related discipline
Relevant industry certifications, lending qualifications or analytics-related credentials will be highly regarded
Working with us:
Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our career's website.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society.
You may just be the perfect candidate for this prospect or another within CommBank.
At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professiona
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📌 Manager - Home Lending Credit Risk Automation (Sydney)
🏢 Cba
📍 Sydney