Job Description
Store Leadership Opportunities - Brisbane
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Full-time
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Employment Type: Permanent Full Time
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At The Good Guys, we're here to help families live better for less. Since ****, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
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We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
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Great careers start at The Good Guys - begin your journey with us today.
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Why join The Good Guys?
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Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
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Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
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Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi, The Good Guys and E&S; Trading in Australia).
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Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
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We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
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Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
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Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
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Demonstrating our commitment to sustainability,



we are on track to reach our goal of net zero carbon emissions by **** and continue to improve the way we reduce, reuse, and recycle.
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At The Good Guys, we're committed to building a leadership team that reflects the communities we serve. As we continue to grow, we're looking for talented retail leaders of all backgrounds.
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Whether you're ready to take the next step in your leadership journey or looking to return to retail leadership, development matters to us - that's why we offer development opportunities to support and help you grow, both professionally and personally.
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If you're someone who thrives on creating meaningful customer experiences, enjoys leading inclusive teams and is inspired by our purpose to help families live better for less - we'd love to hear from you.
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Key Responsibilities:
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Work closely and build relationships with internal and external stakeholders
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Build the knowledge and capability of your team using a proven in-house sales model
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Contribute to the business' financial performance through labour management, profitable sales, inventory management and controllable expenses
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You will be responsible for maintaining compliance and legislative requirements within the store with a strong emphasis on Consumer Law
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Take pride in and uphold The Good Guys brand by ensuring all customers have a great experience and visual merchandising is of a high quality.
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Key Competencies for Success in This Role
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Customer Focus- Does everything through eyes of the customer.
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Drives Results- Consistently achieves results, even under tough circumstances.
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Develops Talent- Identifies and develops talent to build careers and meet organisational goals.
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Plans and Aligns- Plans and prioritizes to align with organisational goals.
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The Valuable Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.

📌 Store Leadership Opportunities - Brisbane
🏢 The Good Guys
📍 Brisbane