12 Sep
|
Bolton Clarke
|
Brisbane
12 Sep
Bolton Clarke
Brisbane
Bolton Clarke is seeking a senior leader to head the Assisted Channels and define the enterprise strategy for customer access, experience and channel effectiveness across care, retirement and home services. You will drive transformation and governance to optimise phone, email, enquiry management and knowledge management as part of the Customer & Transformation team.
You will lead cross-functional partners to enhance customer journeys, improve contact centre performance and balance assisted with
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📌 Head Of Assisted Channels & Cx Transformation (Brisbane)
🏢 Bolton Clarke
📍 Brisbane