KBA Accountants is a well-established, Sunshine Coast accounting practice, trusted by small-to-medium businesses, investors, SMSFs and not-for-profits — with a specialist niche in Management Rights (hotels and resorts). We're a close-knit team of around 15, and we're looking for an experienced Office Manager to take the reins on the day-to-day running of the practice so our partners can stay focused on serving clients.
About the role
This is a genuinely pivotal role for our firm. You'll manage our office and lead our Admin Team, taking ownership of the operational and administrative work currently sitting with our partners — freeing them up to focus on billable client work. You'll be the person who keeps the practice running smoothly behind the scenes, and the go-to for anything technology or systems-related.
What you'll be doing
Managing the office day-to-day and leading/supporting our Admin Team
Taking over administrative and operational tasks currently handled by the partners
Owning our practice management software — XPM, Ignition and FYI — and making sure the team is using them well
Leading the charge on any current software implementation or systems improvement, from evaluation through to rollout and training




Identifying opportunities to streamline processes and improve how the practice runs
Supporting partners and the wider team so everyone can focus on what they do best
What you'll bring
Proven experience in an office/practice management role, ideally within an accounting or professional services environment
Hands-on experience with Microsoft suite (Word, Excel, Sharepoint & OneDrive), XPM, Ignition and FYI — this is essential
Experience with Now Infinity, ASIC, ATO & ATO Mate, would be beneficial
A genuine interest in technology, with a track record of leading or supporting software implementations
Strong people-management skills and the confidence to lead a small admin team
Excellent organisational skills and the ability to juggle competing priorities
A proactive, take-charge attitude — you spot what needs doing and get on with it
Join a well-respected, long-standing local practice with a supportive, down-to-earth team culture
The opportunity to shape how the practice operates
We are happy to add software as required to help you fulfill your role
Be part of a firm investing in modernising its systems and ways of working
Based in Maroochydore, in the heart of the Sunshine Coast
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📌 Office Manager (Queensland)
🏢 KBA Accountants
📍 Queensland